We’re excited to announce our brand-new WhatsApp integration, making it easier than ever to connect with your patients directly, without leaving the system.
You can now send recall reminders, appointment confirmations, order updates, and even free-flowing two-way messages straight through WhatsApp. Because it’s WhatsApp, patient engagement is naturally higher, people read and respond faster, meaning you can expect more bookings, quicker responses, and smoother conversations. Whether you’re letting someone know their glasses are ready or reminding them about an eye exam, everything is managed in one convenient place within XEYEX.
Already using a WhatsApp Business account? No problem XEYEX can connect directly, keeping all your patient conversations together. And this is just the beginning. In time, the feature will evolve into a powerful AI-driven assistant, capable of automatically handling certain requests, for example, booking an appointment when a patient messages to ask for one. This means less time spent chasing patients, more appointments booked effortlessly, and better customer satisfaction all while keeping communication personal and familiar.
